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If you find yourself suffering from the summer heat even though your air conditioner is on full blast, this is a sure sign your AC isn’t working properly. One of the easiest ways to spot an AC issue is to check your outside unit suction line. If your line is coated in ice despite rising summer temperatures, this means your AC needs attention from your Calgary HVAC experts at Clearview Services Plumbing & Heating. Here’s why your AC suction line is frozen, and what you can do about it.  

  • Clogged Air Filters

The first step to troubleshooting a frozen suction line is to check your air filter. You should be changing your AC air filters monthly in peak season. If not, they become clogged and prevent proper airflow. In turn, it freezes the coils. Check your filters and if they appear clogged, try replacing them to see if this helps.

  • Closed Supply Vents

If your AC seems to be hitting rooms that are too cold, you might close the vents to try to redirect the air to warmer rooms. However, this can actually lead to issues because it too can limit airflow. Go through your home and open any supply vents that are closed to see if this helps.

  • Blocked Return Vents

Return vents are designed to suck air into the unit as part of the airflow process. If they are blocked it can cause issues with the unit. You should keep return vents clean. If your AC suction line is frozen, check your return vents and clean any that are blocked.

  • Fan or Blower Not Working

Your blowers and fans work together to pull warm air from rooms into the system and then force cool air out. If they aren’t working, nothing really works. There isn’t adequate flow, so your line can freeze. Listen for your fan and blower to see if it is working. If you either don’t hear anything, or it sounds like it is struggling you’ll need to call Clearview Services Plumbing & Heating for repairs.

Leaking Refrigerant and Dirty Evaporator Coils

If you do all of these checks and fixes and nothing works, it’s time to call for professional help to check and see if you have something else causing the freezing line such as low refrigerant levels. This is typically caused by a leak in the system. There will be other notable issues if your refrigerant is leaking including increased energy bills, blowing warm air instead of cold and hissing sounds. We will check the refrigerant, find the leak, and repair it. They’ll also replace the refrigerant so your AC will be back to proper cooling function. 

Another potential issue is a dirty evaporator coil. Like your air filters, these coils can’t work properly when they are dirty. That’s why regular maintenance for your AC is so important. Your maintenance call includes a good cleaning of your evaporator coil. Your AC expert will also check the coils to see if they could be causing the issue.

Can I Just Thaw My AC Line?

This is often a DIYer solution when they spot a frozen suction line. Although you can turn off your thermostat and leave the fan on for a few hours, it will thaw the line, but won’t address the actual problem. This will lead to an endless cycle of you thawing out the line and then having a few hours of cool air and then thawing it out again when it refreezes. Also, when the line thaws it produces water which can lead to water damage to your house. It’s always best to call Clearview Services Plumbing & Heating to come and assess the problem. They’ll figure out what’s wrong and make the necessary repairs that will get your AC back in tip-top condition.

Regular Maintenance

The best way to avoid frozen suction lines is to replace your air filters and schedule regular AC maintenance. A service call once a year will ensure your coils are clean, your filters aren’t clogged, and all the components of your AC are in working order. You’ll save wear and tear on your system, while also keeping your system running more efficiently. This will show up on your energy bills. Best of all your family will be comfortable even on the hottest day of the year.

While it can be tempting to take the DIY route, you can actually cause more damage than good. A properly maintained AC unit will reduce energy costs and keep comfortable all summer long. 

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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A job well done.

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

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