We are open now!

Serving Calgary, AB and surrounding areas

Book now (403) 220-0090

|

A short-term solution could cost you more than you think from time to time, we all ask ourselves biggie questions: Why are we here? Is there life on other planets? Which came first—the chicken or the egg? And why the heck do some, but not all, of my electrical cords have three prongs instead of just two? 

OK, OK… maybe that’s not one of your “biggie” questions, but we’re guessing it’s crossed your mind at least once—especially when your plug has three prongs and your extension cord has only two spots (That’s so aggravating!). So let’s unpack this mystery.

Why the third prong?

The third prong on an electrical cord is the ground prong. Since plenty of cords have only two, it may not seem terribly important—but it’s an important safety feature that could save your life. Literally. So, in answer to this post’s title: No. It is not safe to cut the ground prong. Ever. 

Here’s why: A ground prong creates an emergency path for electricity to travel through if a short circuit or fault happens within the device. All appliances with plugs have other electrical components, like wires. If one of these wires breaks or becomes dislodged, the electrical current won’t flow correctly though the device. At best, this ruins your device. At worst, the misdirected current could give a nasty and potentially lethal shock. 

The third prong grounds the device to prevent this issue. If there’s something wrong with your appliance, the grounding prong creates a new, low-resistance path down to the main electrical panel. This trips the breaker, stopping the electrical current and preventing damage to your appliance, a house fire, or an electrical shock. 

Ok, so why do some of my appliances have only two prongs?

Some electronic devices are built to prevent an electric overload without a ground prong. An appliance may have an internal voltage adapter so it will never put out a lethal voltage, even in the event of a fault. Other devices have plastic cases or other insulation to shield the device and prevent short circuiting. 

Shielding doesn’t protect against water, though. Devices or appliances for outdoor or wet-area use must have a ground prong to prevent electrocution. Devices with metal housing—metal you’d touch when handling the appliance—will also have the third ground prong to prevent electrical shocks. 

Just be sure: Can I get rid of the ground prong?

Definitely not. Again, the ground plug gives an alternative path for electricity to flow if there’s an issue or fault. If you get rid of that third prong, you eliminate the safety measure. 

Sure—most of the time, the third prong doesn’t matter at all. Your device is in good shape and is working perfectly. But when there is an issue, it can become life or death. So, no. Don’t get rid of that ground prong.

OK, fine. But my outlet only has two prongs. What now? 

Most people make the mistake of cutting the ground prong just so their device will be compatible with a two-prong outlet. Another—safer—solution is to use an adapter.

A three-prong adapter is also called a cheater plug. You’ve seen them before—one side of the adapter has a place to insert your three-prong cord and on the other side there are two prongs that plug into your outlet. What you probably haven’t noticed is the little metal tab that sticks out on the top. 

Most people ignore the little tab. They just plug the appliance into the adapter, then the adapter into the outlet. While this is generally safer than removing the ground prong all together, it still doesn’t ground the device properly. 

That little tab helps to make the ground connection to the outlet, replacing the grounding work that the third prong would do. To safely use an adapter, you must follow these steps:

  • Unscrew the middle screw on the outlet plate between the two outlets. 
  • Plug in the adapter without your device.
  • Replace the screw, threading it through the little tab on the adapter.
  • Plug in your device to the adapter.

Caution: Sometimes it’s not safe to use an adapter

Adapters don’t always solve the problem. You should never use one in the following situations:

  • Metal housings: It’s never safe to use an adapter for a device that has metal housing.
  • Plastic outlet boxes: A plastic outlet wall box means there’s no metal pathway back to the main electrical panel. No metal pathway means grounding the adapter isn’t possible.
  • Ungrounded outlets: A lot of older homes only have two-prong outlets—and many of these older homes’ outlets aren’t grounded in the first place. 

When to Call a Professional

You can find out if your outlets are grounded by purchasing a circuit tester or by calling your Calgary electricians. Also, if you want to replace your two-prong outlets with upgraded, safer three-prong outlets, we’re happy to help. Visit ClearView Services for other HVAC services!

Serving Calgary, AB and surrounding areas

We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

Service areas

hvac products

HVAC Services

Overview of the primary HVAC services offered in sentence form

plumbing products

Plumbing Services

Overview of the primary Plumbing services offered in sentence form

air quality products

Air Quality Services

Overview of the primary air quality services offered in sentence form

A job well done.

Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

Jonathan Wilson

Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

Carol Hill

John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

Lucus Tomei

Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

Rick Pultz

Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

Kim Koch

I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

Jing Huang

The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

Roland B.

Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

Ken Stowell

Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

David Crawford

I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

Elsa Krienke

Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

Mike Mario

Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

Curtis W.

Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

David Dickinson

Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
Richard was friendly and knowledgeable. Great service!

Marybeth Marrow

Thank you! Your service has always been reliable, professional,and friendly.
Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

Robert Jackson

We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

Paul Palardy

Evergreen, AB

Edgemont, AB

Signal Hill, AB

Mckenzie Lake, AB

Okotoks, AB

Lakeview, AB

Bearspaw, AB

Panorama Hills, AB

Elbow Valley, AB