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Imagine this: You’re a kid, and your family’s been on the road all day. You and your siblings are jammed into the backseat of the car, arguing over whether the windows should be up or down and who gets to control the radio. Finally, after a bazillion miles and way too many hours, you pull up to your grandma’s house. You pile out of the car and race to the front porch. Grandma opens the screen door wide, and you rush past her into the kitchen. You take a deep breath, and it smells just like you remember: Old mixed with musty mixed with whatever’s going in the crockpot.

That musty odor can be a bit nostalgic at Grandma’s house—but not when our own house smells that way. Then the frantic search begins: Where is that smell coming from and how do I get rid of it?

A Dirty Calgary HVAC System is the Most Common Cause of Musty Odors

Admittedly, musty is a bit of a subjective description. It’s not quite “rotten,” and not exactly “mildew.” It’s more like, well… old. And it’s a bit tricky to track down. First, try these tips:

  • Vacuum your upholstered furniture. 
  • Clean everything else while you’re at it: your walls, under your sinks, every square inch of carpeting (including underneath the furniture you haven’t moved for 14 years), every blade of every ceiling fan… everything. 
  • Scope out the basement for leaks.
  • Check the dark corners of your pantry for a potato that’s past its prime. (Not kidding. Many a mystery smell can be traced to a rotten Russet.)
  • Clean underneath your teenager’s bed. You just never know what’s living under there.
  • Make sure there’s plenty of air circulation throughout your home.
  • Open your blinds and curtains. Sunlight is a natural disinfectant!

If none of those things eliminates your musty odor, chances are good your HVAC system is to blame.

What’s in Your Ducts?

We’ve helped hundreds of Calgary HVAC customers track down musty smells. Typically, we find one or more of the following problems:

  • Clogged air filters can cause musty odors

Your furnace filter doesn’t just prevent dust and dog hair from moving through your ducts. It also traps mold and mildew. If you don’t regularly change your filters, those stinky microbes flourish. Plus, if the filter is clogged, air can’t move through it—which means all the dust it should be catching settles into your ductwork. You can try vacuuming your filter to bring it back to life, but if it’s really packed with grime, it’s best to replace it.

  • Dirty air ducts can cause musty odors

The microbes that cause musty odors love dark, moist environments. Add in some dust and grime, and your ductwork will, sooner than later, become mold and mildew’s best bud. HVAC professionals can snake a tiny camera through your ductwork to scope out trouble spots that need attention. According to the Environmental Protection Agency (EPA), you should consider having your ducts serviced if:

1. You can see mold in your ducts or any other component of your HVAC system

2. You have a pest problem in your ducts, such as insects or rodents.

3. Your ducts are plugged with dust or you see dirt particles coming from your HVAC registers

    • Clogged drains can cause musty odors

    HVAC systems create significant condensation—which is why there’s a drain near your unit. If the drain gets plugged up, moisture can seep into your duct work. Excess moisture can also back up into the evaporator coil pan and accelerate mold growth. Try using a wet-dry vac to clean out the drain line. If that doesn’t seem to help, call in a Calgary HVAC professional.

    • A dirty evaporator coil can cause musty odors

    In case you haven’t noticed the theme here, it’s moisture + dirt = musty smell. The same goes for a dirty evaporator coil. To clean the coil:

    • Turn off your HVAC unit and carefully remove the access panel to expose the coil.
    • Gently vacuum the fins and coils with a soft brush attachment.
    • If you notice any bent fins, use a screwdriver to straighten them back out.
    • Spray the coil with a solution made of 1 part bleach to 10 parts water and gently wipe them clean. Do not use undiluted bleach, as that will damage the metal. Also, most hardware stores sell evaporator coil cleaner.
    • Remove the evaporator pan and clean that as well.
    • Put everything back together, and turn your unit back on.

    Sick of That Musty Smell? We Can Help!

    Many homeowners are uncomfortable working on their HVAC units—for good reason. We’re happy to come check out your system to identify what’s causing your musty odor. We’ll answer all of your questions, show you exactly what we’ve found, and be upfront about what it’ll cost to fix it.

    You deserve to enjoy a fresh-smelling home. We can help! To get started, just give us a call.

    Serving Calgary, AB and surrounding areas

    We take immense pride in providing Calgary, AB and surrounding areas with top-notch plumbing, heating, and cooling services, ensuring every home and business operates smoothly year-round. Our team’s expertise and dedication shine through in every project, earning the trust and satisfaction of our valued customers across the city. Serving you isn’t just a job for us; it’s a commitment to excellence and a testament to our passion for keeping our community comfortable and thriving.

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    A job well done.

    Can’t say enough about the great service I received from Heinz regarding some concerning alerts we got on our Ecobee Smart Thermostat yesterday. I felt cared for and trusted that he was focused on the necessary followup to assure our safety. Heinz is very good at his job.

    Kim Koch

    Our hot water tank blew and fortunately we noticed right away. We called Clearview Services late in the evening and we were answered right away. We were kept in the loop throughout the entire experience and Gabe Colpitts was the service technician who visited the next morning. He was very professional and spent the time to explain and educate the different options that were available. We were up and running with hot water the very next day.

    Mike Mario

    Barry was fantastic. Explained the steps that would be required to detect the leak and then proceeded with the work. He was professional and managed to fix our issue same day. He left our home clean and tidy before leaving. Overall very happy.

    Jonathan Wilson

    Heinz was professional and honest. He gave me options and the price. The price was the price and there were no extra charges. He worked on a boiler system that was having issues. He flushed and cleaned system and everything is back up and running. When he was finished he asked if I had any question. I look forward to him coming back to service this system again.

    Curtis W.

    Jon was on time and dispatch team did their best to get him to the property to do an inspection on leaking pipes and backup sewer system. Jon then immediately got another job into the system to have a deeper inspection of the entire system to determine where the blockage was.

    David Crawford

    Drake Ahern did an awesome job cleaning the ducts. Was very friendly and professional. Worked hard and paid attention to all the details. I’d definitely have him back next time.

    David Dickinson

    Clearview was excellent to deal with. Very professional in their approach and the picture sent of the plumber before hand is an excellent idea. Richard was great to deal with. He gave me different options to resolve the problem.

    Rick Pultz

    Arrived on time and did a quick and efficient replacement of my kitchen sink faucet. Also took the time to further explain the operation of the water softener installed on the last visit.
    Richard was friendly and knowledgeable. Great service!

    Marybeth Marrow

    I felt the company is oriented on quality of customer service , they send me the track link when dispatch the plumber, and the plumber is super on time too . I really appreciate Richard , he is supper patient to help me find out what is the best solution, focus on customer’s interest . Thank you again , I will definitely use your service again when I having plumbing problems, which I hope it will never happen.

    Jing Huang

    Barry did a great job in replacing a leaking Hot Water tank. Just a bit shocked at how much the cost of a new tank has increased over the years. We would certainly use ClearView for future jobs.

    Ken Stowell

    We could not do the water valve replacement because the city could not shut the water off. I was warned ahead of time that this might happen so was not worried. Yamil was courteous and professional and I look forward to his return when the city can fulfill there end of the job. Justin and Sean were great with the furnace install. It went smoothly and Justin explained the new thermostat fully. The walk through on the furnace was useful and timely. Justin and Sean were friendly and professional and great to work with. John who came out for the initial inspection…

    Paul Palardy

    I had furnace venting replaced. This company is efficient and very professional. You know who is coming to do the work and given notice of when they’ll arrive. Heinz was very knowledgeable, professional, was not bothered by all my questions. He gave full explanations, reasons why, and great advice on maintenance care. He showed that he cared about what he was doing and was very efficient in getting the work done quickly. I highly recommend this company and Heinz.

    Elsa Krienke

    John came out to review our heating and AC set-up. He was very knowledgeable and patient as he walked us through the various units and proposed maintenance program. Would highly recommend.

    Lucus Tomei

    Had them update and install our infloor heating two zones, and add tank less hot water on demand and install a water softener. Our technician was very professional kept his work area tidy, cleaned up after himself. He also wiped down all the equipment used including piping and tubing. He was friendly, kept us informed on his progress. You could tell he enjoys what he does… great job Thank you so much.

    Carol Hill

    Thank you! Your service has always been reliable, professional,and friendly.
    Rural folks can depend on you, as We have for more than 30 years, for both our property and others.
    If you say you’re coming – you show up- or you promptly let us know of any delays! AND do a fantastic job. We’d asked for certain day & hours, as our neighbour has a B&B, didn’t want to cause issues with septic removal smells for them. YOU DELIVERED! Thank you. The Jackson’s.

    Robert Jackson

    The appointment to come to check my boiler was prompt and early I’m the day so I didn’t have to wait the whole day. I received a call 15mins before the arrival. An email and a text was sent earlier. Gerry introduced himself and told me his purpose. He checked my boiler for a while then explained clear to me what the problem was, it was relief to know that it is nit necessarily a serious one. He made further checks and made some recommendations for change of some worn out parts, the re-glycol – 10yrs overdue and some leak that…

    Roland B.

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